Goldcast events can be hosted in many different primary languages other than the default English setting. You can choose from: Chinese, Dutch, French, German, Korean, Italian, Japanese, Portuguese, Polish, and Spanish.
Once the primary language is set, the Goldcast UI (agenda, title, date, enter event button, engagement panel tabs, etc) will reflect the language throughout the event. You can also enable captions in the event’s primary language.
Anything that you edit as the organizer (session titles, booth/room names, polls) will need to be typed in the primary language when editing.
- Setting a Primary Language at an Event Level
- Setting a Language as an Attendee
- Captions and Subtitles
Setting a Primary Language at an Event Level
When creating your event, follow these steps:
- Log in to Goldcast Studio with your credentials.
- Click the hamburger icon on the top left, and select the Events tab to get a list of all your events.
- Click on the event name of your choice.
- Click Edit Event on the top right. The Edit Event window appears.
- From the Primary Language dropdown list, select a language of your choice.
- Click Save to update the event successfully.
Note that if the primary language for this event is set to Italian, you will need to type the session title in Italian when you edit. Goldcast does not translate any customized content into the primary language.
**Notice how the Goldcast UI is in Italian, but some of the wording is in English. The session titles and event titles would need to be typed in Italian.
Setting a Language as an Attendee
Your event attendees will have the option to view the Goldcast UI in any of the previously mentioned languages by changing it in their profile dropdown. That way, they can easily update the UI if they prefer a different language than what is set at the event level.
If an attendee selects their own primary language, the event content you customized (session names, booth/room names, resources, polls) will all remain in the primary language of your event, but the navigation bar, buttons, and prompts will appear in the attendee's preferred language.
Captions and Subtitles
- Captions and subtitles MUST be enabled no less than 10 minutes prior to your event start time.
- In order to use captions or subtitles in your event, you must also enable broadcast recordings. For more information, check our help doc on Event and Room Recordings.
- Sessions that are longer than 9 hours will not be recorded and cannot have captions enabled. Please contact Goldcast for further assistance if you require captions for a session longer than 9 hours.
If you would like to enable captions or subtitles for attendees, turn on these settings by clicking the Edit Event button.
- Captions: Enable the Captions toggle to allow attendees to turn on speech-to-text captions for the event's broadcasts in primary spoken languages including English, German, Japanese, Korean, Spanish, French, Dutch, and Portuguese.
- Important: Your speakers must be speaking in the event’s Primary Language to use captions. If the speaker speaks in a language other than the event's Primary Language, the captions will not work.
- Subtitles: Enable Subtitles to allow attendees to translate captions into other languages including Chinese, English, Italian, German, Korean, Japanese, Spanish, French, Polish and Portuguese.
- Captions must be enabled for subtitles to be turned on.
When testing captions and subtitles
If you want to test captions and subtitles, you will need to make a new event that is occurring at the time you want to test. An event needs to be live in order for the captions to generate.
To Enable Captions in On-demand Mode
Organizers can now choose to enable captions and subtitles for their on-demand sessions. Once this is enabled for your event, attendees will be able to turn on/off Captions in the kebab menu on bottom right of the stage.
To enable this for your sessions, please reach out to Goldcast support before your event starts and ensure that captions and subtitles are enabled for your live event.
Attendees watching session on-demand will be able to hover on stage and click on the kebab menu to enable captions. By default the captions will be off and users can select Captions and then select the language from the options.
To turn off Captions, click on the menu -> Captions and then click on Off.