One of the best things about the Goldcast platform is the access to data you gather after each event. We'll take you through what data Goldcast gathers - and where to access it - directly below.
The Goldcast data dashboards are updated 5 hours after your event ends (i.e. the date/time it ends in your "Details" Tab). Two additional use cases to keep in mind:
- If your event is a multi-day event, the dashboard defaults to updating once the entire conference has ended. However, you may ping your Customer Success Rep and ask them to push this on an as-needed basis.
- If you are hosting on-demand content on Goldcast, you are able to ask your Customer Success Rep to push the data on an as-needed basis, it will not push automatically.
Where to Find Who Registered for the Event
While a lot of your event data will be available post-event, after all attendees have enjoyed the sessions you planned for them, you are able to see who has registered for your event in real time. Follow these steps:
- Login to your Admin Panel
- Go to Events on the left sidebar
- Click Dashboards next to the event you'd like to access the data for
- At the top of the Dashboard, click "Pre-Event"
The Data Goldcast Gathers
This is a quick rundown of the data tables in your Goldcast dashboard and what they gather:
Conversion
A visual table - this will provide you with a quick glimpse at your registered / attended rate
Attendee Summary
This table will break down who attended the event. A few things to know:
- The company and title field will only be available if you (1) ask for it on the registration page or (2) activate the in-platform onboarding page which will nudge (but not force) attendees to complete their profile details
- Attended column - this shows you the time stamp of when an attendee first enters the event. If they are in this table but there is no time stamp here, this means they landed on the "enter event" splash page, but never actually clicked that "enter event" button to join the main stage
- Engagement - this is a score from 1-10 which will take all of the data gathered below and tell you who was engaged the most. The higher the score, the more engaged they were.
Average Time Spent
A visual table - shows a brief overview of all sessions that occurred on the main stage and the average amount of time an attendee spent at each. You will need to compare this average time spent with the full-length of the event in your agenda
Resource Click Counts
A visual table - if you uploaded any resources in your docs tabs during any of the sessions, you'll be able to see which resources were clicked the most from a bird's eye view.
Traffic in Broadcast
You will need to choose from the dropdown menu here in order to see an overview for each broadcast:
This is a visual table which will provide you with an overview of when people joined your broadcast - and when they dropped off. The times in this table are in UTC. This table will also show you if someone joined your broadcast long before the event even started (a popular reason for this are speaker tech runs prior to the event).
Userwise Poll Responses
This is a downloadable excel sheet. By changing the dropdown menu for Traffic in Broadcast (pictured above), you'll then be able to download the poll responses for that broadcast right here:
Resource Click Data
This is a downloadable excel sheet which will tell you who clicked on each resource uploaded. This will also change based on the Traffic in Broadcast dropdown menu (again, pictured above).
Q&A
This is a downloadable excel sheet which will tell you what questions were submitted in that Text Q&A feature. This will pull the Q&A across all sessions at your event.
Userwise Time Spent
This downloadable excel sheet will tell you who attended which sessions and how many minutes they spent at that session.
Requested Demos
If you enabled our call to action feature in the Admin Panel, then this downloadable excel sheet will tell you who clicked that CTA so your biz dev team knows exactly how to reach out to them for follow-up.
Userwise Time Spent in Booth
This downloadable excel sheet will tell you who was in each booth and how many minutes they spent there. If there is a video in the booth on auto-play, then you will need to assume that they watched that video.
Booth Videos Viewtime
This downloadable excel sheet will appear if you have videos in your booths that are NOT on auto-play. This sheet will then tell you who clicked play on which video and how many minutes of that video they watched.
Userwise Time Spent in Discussion group
If you have networking rooms in your event, this downloadable excel sheet will tell you who entered which networking room and how long they spent there.
Chat Messages
This downloadable excel sheet will let you download all chat messages at the event. You will need to use the dropdown menu to choose which session you would like to download the chat for.
All User Responses
This downloadable excel table is great if you have one session at your event and you're looking for a bird's eye view for everything that happened.
Video Recordings
Additionally, you are able to download both Session Recordings and Networking Room Recordings (if both were enabled in your admin panel prior to the event). Here's a guide on accessing recordings.
Where to Find Post-Event Data
The data for your event will be available about four hours after the event ends. The platform needs this time in order to accurately comb through all of the touchpoints attendees went through while at this event. To access the data, follow these steps:
- Login to your Admin Panel
- Go to Events on the left sidebar
- Click Past Events to find your event
- Click the pencil icon to edit the event
- Click Analytics on the left sidebar
- At the top of the page, click "Post-Event"