Attendees can utilize the Q&A tab on their sidebar to submit both text and video questions during sessions. When there's a red dot next to this tab, that means either a text or video question has been submitted. To find both, click on the Q&A tab to the right of your screen. You'll then be able to either click "Text Q&A" or "Vid Q&A" to view the submitted questions. We'll take you through both right now.
Text Q&A
For Text Q&A, if you see a question that you like - and you want attendees to see the question on screen while you while you answer - click "Share" next to the question.
The text will then appear on the screen for attendees to see.
When you are done sharing the Q&A you can click "Stop Sharing" on the screen (as seen above in the bottom right corner). If you've already answered the question, and you no longer want to let the attendees hit the thumbs up next to the question (upvote it), then you can click the "Mark Answered" button next to the question.
If you would like to answer the question via text instead of live on stage, you can type a response in the "Post an answer" box. Once you do so, the question will automatically be marked as "Answered".
Note: You may only respond to each question once, and once you post a response it cannot be edited.
Moderate Text Q&A
You are able to moderate questions that come through prior to attendees viewing them / letting attendees upvote them. To do this, in the admin panel, you'll want to click "Moderate Q&A." To do this:
- Login into your Admin Panel
- Click the pencil "Edit" icon on the event
- Click the "Space" tab
- Choose "Advanced Settings" at the top
- Click the "Event Configurations" button
- And then turn on the toggle "Moderate Q&A for all sessions" and click "Save"
Then, on the day of the event, in the Q&A tab you will see all questions from the attendees, but you will have to click "Approve" next to any questions you'd like attendees to see.
Vid Q&A
Audience members are able to ask both Text Q&A and Video Q&A. For Video Q&A, this occurs if an audience member raises their hand. You can then either choose to welcome them to share the stage with you, to ask their question via video, or not.
To view who raise their hands, in the Q&A tab, choose “Video Q&A.” (Note: if no one has asked a question, both tabs will be empty underneath.)
You can then click the button “Approve” here, to promote the attendee to join you on video.
Once you are done chatting with the attendee on stage, you can have the attendee leave stage by clicking “End" next to the attendees' name on the sidebar (where you once clicked Approve, as pictured above).
Turn off Text or Video Q&A
This can be turned off a session-by-session basis. To do this:
- Login into your Admin Panel
- Click the pencil "Edit" icon on the event
- Click the "Space" tab
- Then, next to the agenda item you want to turn off questions for, click on the pencil
- On the pop-up screen, choose "Stage Engagement"
- You may turn off the "Raise Hand" toggle (which will disable Video Q&A) or turn off the "Q&A Enabled" toggle (which will disable Text Q&A)
