Contents

• Overview
• Connecting a Goldcast Org to a Slack Workspace
• Assigning Your Integration to a Slack Channel
• Viewing Goldcast Event Notifications in Slack

Note: Slack integration is a paid feature that is only included in our Premier and Enterprise packages. Organizers interested in Slack integration with a Growth package should reach out to their CSM to discuss their options.

Overview

The Slack Integration allows you to send notifications about event registrations and attendance in Goldcast to a specific channel in your Slack Workspace.

Prerequisites

Goldcast

• Event Organizer access to your instance of Goldcast.

Slack

• A Slack Workspace with a channel that can be used to receive notifications from Goldcast.
• Permissions to install apps. If you do not have these permissions yourself, please refer to this article for instructions on how to submit an app approval request to a Workspace Owner who does.

Connecting a Goldcast Org to a Slack Workspace

Note: Before beginning the Slack integration process, we recommend logging into your Slack Workspace to avoid having to do so later in the setup process.

Installing the Slack Integration

1. From the Goldcast Marketplace page, click the Learn More link on the Slack tile.
2. Once you have been redirected, select the Install This App button.
   

You will be redirected to the Integrations page for your Goldcast Org. An Install "Slack" popup will appear.

3. Enter a name for your integration in the Application Name field, then click the Install button to complete this process.

Connecting Your Slack Workspace

1. To begin, select the New Authentication button on the screen.
2. A popup will appear. Assign a name to your integration using the provided field and click the Create button to continue.
3. You will be redirected to an Authentication screen where you will be asked to provide access to information in your Slack workspace. Select the Allow button connect your workspace.
4. If the account connection is successful, a blue Authentication successfully created message will appear. Select the Finish button to complete this process.

Assigning Your Integration to a Slack Channel

1. Select the event you would like to assign to a Slack channel from the Events page.
2. You will be redirected to the event's Details page. Select the Connected Apps link from the Event Panel to continue.
3. Select the Open button on the Slack tile.

4. You will see a list of all of the channels in your Slack Workspace. Search for and select the channel that you would like to send notifications about your event to.
5. Once you have selected a channel, click the Save Changes button to complete this process.

Note: When an event that has been assigned to a Slack Channel is duplicated, the new event will have the same Slack Channel assigned to it automatically.

Viewing Goldcast Event Notifications in Slack

Note: If the Slack channel you have selected is not receiving notifications, a Workspace Owner may need to approve the app installation. Please refer to this article for instructions on how to submit an app approval request.

After you have successfully installed the Slack Integration and connected it to a channel, you will begin receiving notifications every time a new user has registered for your event.

Additionally, you will receive notifications about event attendance with information about each attendee.