How To Use Backstage Chat

Table of Contents

Backstage chat Send alerts to the stage Event Action Log

In this article, you'll learn how to effectively use Goldcast’s backstage chat controls to interact with speakers, moderators, and organizers privately during your event.

Backstage chat

To access the backstage area for your upcoming session, simply click on your magic link and then click Enter Backstage. Once you're there, you'll find the backstage chat, a private channel for speakers, organizers, and event moderators.

Messages in this channel are visible only to those who are backstage. You can use this channel to share instructions and have real-time conversations with the rest of the event team.

Backstage chat conversations are not visible to the audience (event attendees).

Send alerts to the stage

Sometimes, speakers might be so engrossed in their presentation that they forget to keep track of backstage conversations. Goldcast allows you to quickly grab the attention of speaker(s) on stage by sending a backstage chat message as an alert to the stage.

These alerts are visible only to speakers, organizers, moderators, and others backstage. They are not visible to the audience.

Click the Bell icon next to a backstage chat message to push it onstage.

This pushes the message as an alert onto the stage, and the speaker(s) can take the required action. The alert remains onstage for around 7 to 8 seconds. If required, you can resend it to the stage by clicking the Bell icon again.

Event Action Log

The Event Action Log keeps a detailed and transparent record of every key action taken by producers, coordinators, and speakers during a live event. This helps teams stay aligned and troubleshoot more easily by showing who did what and when.

You can view the action log in the backstage chat area. Each action is listed alongside the name of the user who performed it.