Smart Forms streamline your visitors' event registration process. It eliminates repetitive data entry, making it frictionless for attendees to register for your events. Organizers can reuse and manage forms efficiently across conferences, webinars, videos, on-demand pages, and other assets. This article explains the benefits of this feature and how to use it. 

Key benefits

For attendees

• When events share the same smart form, attendees don't need to re-enter information they've already shared with your organization, such as their first and last name, company, role, country, contact information, dietary preferences, etc.
• If an attendee has previously attended an event or webinar using one smart form, the form will automatically capture their existing information upon entering their email address.
• If they've enabled cookies on their browser, Goldcast will automatically recognize their email address when they load the registration page of your events - all they have to do is click “Register”!

How to create a smart form

Follow these steps to create a Smart Form within your account:

1. Access Settings

• Navigate to the Settings section on the main navigation on the left side of the screen, or within your profile menu.

2. Open the Forms Library

• Click on Forms to access the form library.

3. Enable Smart Reg

• Select New Form in the top right
• Toggle on Smart Form to enable.
• Complete the remaining steps and select Create

4. Customize Registration Fields

• Once the form is created, select it from the library to edit the registration fields as needed.
• For detailed instructions on modifying registration forms, refer to our Creating & Editing Registration Forms help guide.

5. (Optional) Convert an Existing Form to a Smart Form

• If you have already created a standard registration form, you can convert it into a Smart Form.
• In the Forms library, select the existing form.
• Click Edit Details and toggle on Smart Form at the top.
• Save your changes.

6. Add Your Smart Form to an Event or Template

• Navigate to the event or template of your choosing
• Select Registration < Page & Form
• Scroll down to the Registration Form section and choose from the dropdown list to add your smart form

FAQs

1: Will Smart Forms affect my existing integrations?
Nope — your integrations won’t be impacted. While Smart Forms doesn’t support integrations just yet, we’re planning an update around June. Once that’s live, your existing setups will continue to work as expected.

3: What happens to returning visitors when Smart Forms go live?
Every visitor will need to fill out a new smart form the first time they see it — even if they’ve been to your page before. This helps us:
a) drop the right cookie for the domain in their browser
b) track responses to your specific org-level forms

4: How does Goldcast identify users with Smart Forms?
When someone completes a smart form, with their approval, we save their name and the form ID in their browser’s local storage. If they register for another event using the same form, it’s a one-click experience. If it’s a different form — or the original form has been edited — they’ll need to fill it out again.

6: What if someone tries to register with a different email than last time?
They’ll see a friendly message: “Hi, [Username]. Register using [email]. Not you?”
If they want to use a different email, they just click “Not you?” and we’ll let them start over with a fresh form.

7: Can I customize the Goldcast privacy policy language on smart forms?
Not at this time. The privacy language is fixed so we can meet legal requirements across the board. Review our Privacy Policy here.