Overview

Once your event has ended, you can share the session recordings with attendees. This is an excellent option for attendees who want to revisit the material later or those who couldn't attend the event during its original live time. 

Your Goldcast event will automatically move into On-demand Mode after your event has ended. 

Note: By default, on-demand is turned ON for all non-test events in Goldcast. However, note that on-demand is NOT available for field events. 

On-Demand is not available until after the entire event has concluded. If you have a multi-session event, the on-demand recordings will be available once the whole event ends. Your session recordings will automatically be available to attendees to be played from the Agenda tab in the Events Space around 35 minutes after the end time of your event.

Note: The content in the on-demand mode doesn’t have an expiration date. 

Pro tips for live sessions

Your session recording will begin 15 seconds before your session’s start time if speakers or content are shared on stage. If nothing is shared on stage, your recording will begin at the session start time. 

Once on stage, encourage your speakers to wait 1 to 3 seconds before speaking so the recording captures their speech right from the start. 

At the end of your session, ask that your speakers leave the stage (or remove them from the stage yourself), and be sure to remove published items from the stage and stop any videos. This will ensure there won't be extra time in your event recording. If any content or speakers are on stage, the recording will continue to capture up to 30 additional minutes past your session end time. 

Pro tips for Pre-recorded or RTMP sessions

The recordings will stop at the session's end time. You can extend the RTMP session’s end time from the Studio if necessary. In this case, the recording will contain the extended portion of the session. 

How to turn off on-demand mode

By default, the on-demand mode is turned ON for all non-test events in Goldcast. 

Follow these steps to turn off the on-demand mode for specific events: 

1. Log in to Goldcast Studio with your credentials.
2. Select your preferred event from the events list and navigate to the Event Dashboard. 
3. Click the Edit Event button in the top right corner. 
   
4. In the Edit Event drawer, scroll down, turn off the On-demand toggle and click Save in the upper right corner. 
   

How to enable captions in on-demand mode

If you’ve enabled captions and subtitles for your event, they’re also available by default in on-demand mode. Attendees viewing the event in on-demand mode can turn on/off captions in the kebab menu on the bottom right of the stage. By default, the captions will be off, and the user can select captions and then choose the language from the options.

Upload your own edited recording

If you prefer to have your own edited version of the session play in on-demand mode, you can replace Goldcast's default recording with your edited video recordings. 

Follow these steps to replace a session recording: 

1. Log in to Goldcast Studio with your credentials and select the Events tab to get a list of all your events.                           
2. From the Events list, click the event you want to edit.
3. Click Program in the menu on the left side of the screen and select the session you’d like to update.
4. Scroll to the On-demand section.
5. Click Replace and upload/select the video you’d like to use.  
   
6. Click Save to complete the action.
   

Now, instead of Goldcast's default recording, your edited recording will play when attendees view this session on-demand.

Note: If you replace Goldcast's default recording with your edited version, captions and subtitles will no longer be available, even if enabled for the original session. This means your audience cannot turn on captions/subtitles while viewing the event on-demand.

Turning off on-demand mode for specific sessions

If you would prefer specific sessions not to be available on-demand, you can disable On-demand per session: 

1. Log in to Goldcast Studio with your credentials and select the Events tab to get a list of all your events.   
2. Open your preferred event by clicking on it from the Events list.
   
3. Click Program in the menu on the left side of the screen and select the session you’d like to update.
4. Scroll to the On-demand section and turn OFF the On-demand toggle. 
   
5. Click Save.

Updating event information in on-demand mode

When your event is in On-Demand mode, new registrants can continue registering for your event and accessing the on-demand recording. You may want to update specific details about your event to promote it as an on-demand session, including: 

• Edit the event and session descriptions to make it into the past tense, making it clear that the event is now available on-demand.
• In the Emails section, update the Registration email template and subject line to reflect that the event recording is being shared.
• In the Emails section, disable the calendar invite so that new registrants do not receive a calendar invite for the live event in the past.
• In the Look & Feel section inside the Stage Navigation section, hide the People tab, which reflects a list of attendees currently inside the event.

Attendee experience

People who have registered for this event can click the magic link from their email confirmation and view the event recordings anytime. 

New attendees must register for the event and access their new magic link to view event recordings. Once an attendee clicks their magic link, they will see the event landing page where they can click View Recordings to enter the event or click Play Recording on any session to watch it.

For multi-session events, once the clicked session recording has played, the next session's recording will start playing automatically. Once all sessions have been played, the attendee will see the event buffer video if added.

If the event is multi-track and the attendee has played a particular session, all subsequent sessions of the track will auto-play, and then the attendee will see the buffer video. They can play session recordings from any other track by navigating to the Agenda tab and selecting the track.

Inside the video player, attendees can use the video controls, including Play/Pause, Fast Forward, and Rewind. 

On-demand data

Organizers can track On-Demand data on the event dashboard in the Analytics section. In the Post-Event Dashboard, On-Demand data will be reflected separately in three charts:

• Conversion: The total number of unique visitors who have viewed an event On-demand will be listed in the Conversion table on the Post-Event tab. 
• Attendee Summary: In the Attendee Summary table, the On-demand Attendance column lists whether or not an attendee viewed the event on-demand (Yes/No). The column On-demand Attendance Time lists the timestamp of when each attendee entered the event on-demand for the first time.
• Average Time Spent: The Average Time Spent chart will display separate bars for Live and On-demand average time spent per broadcast.

The following charts will reflect aggregated information of all visitors, live and on-demand: 

• Resource Clicks
• Booth Views
• Demo Requests

The rest of the charts on the Post-Event Dashboard reflect only data from the live broadcast. 

In the Broadcast Dashboard, On-Demand data will be reflected in three charts:

• On the Broadcast tab, on the right side, you can view a count of the number of unique visitors to this broadcast On-demand in the On-demand Audience square. 
• In the Attendee Activity table, each attendee’s Watched On-demand row will display the aggregate amount of time they’ve spent watching this session on-demand. The timestamp represents the first time the attendee entered the event on-demand. 
• The Resource Clicks square lists aggregated information of all visitors, live and on-demand. 

The rest of the sections on the Broadcast Dashboard reflect only live data, including the Broadcast Audience Size by Minute, Total Audience, Questions Asked, and Poll Responses. 

FAQs

1. How do I enable on-demand mode for test events? 

On-demand mode isn’t available for test events because recordings are not captured. So, if you need on-demand recordings enabled, you must first change the event type to non-test. 

To do this, turn off the Test Event toggle using the Edit Event button on the top right. This action automatically enables the on-demand mode for your event.  

2. Are on-demand recordings available for all event types? 

By default, on-demand recordings are turned on for all virtual and hybrid events if marked as non-test events. However, this mode isn’t available for in-person events.