We know how crucial it is for you to receive real-time updates about the Goldcast platform and products. That's why we created the Goldcast status page to share live information on our system's performance and report any incidents that might occur. This guide will help you navigate our status page easily.
Accessing the Goldcast status page
To access our status page, click the link or copy-paste it in your browser:
https://status.goldcast.io/
Pro Tip: We recommend bookmarking this page, so you can quickly access it whenever you want to check the status of the Goldcast platform and products.
Exploring the status page
Once you're on the status page, you'll see the following sections:
- System Status: This section displays the overall status of all Goldcast products, such as “All Systems Operational” or “Partial System Outage.”
- Products: This section provides the status of different Goldcast products, such as Events, Goldcast Studio, Registration Pages, Content Lab, and Integrations/Data. Green lines indicate that the product is operational, while red lines indicate an issue.
- Past Incidents: This section lists past incident history along with the date, duration, and description.
Subscribing to updates
Click the Subscribe to Updates button on the top right to receive real-time notifications about our system's status through your preferred communication channels.
- Email: Enter your email address to receive notifications when the Goldcast team creates, updates, or resolves an incident.
- Phone Text Messages: Enter your phone number to receive text message notifications whenever the Goldcast team creates or resolves an incident.
- Slack: Choose the Slack tab and click the Subscribe via Slack button to get incident updates and maintenance messages in Slack. Follow the instructions to authorize and add our status updates to your preferred Slack channel.
- Atom Feed or RSS Feed: To receive updates via an Atom Feed or RSS Feed, click the Subscribe to Updates button and choose Atom/RSS feed. Copy the feed URL and add it to your feed reader application/service.
Pro Tip: We recommend subscribing to our status page updates to receive real-time notifications on your preferred communication channels.
Monitoring incidents
If an incident occurs, Goldcast will highlight it on the Status Page. The page will describe the issue, identify affected components, and share updates from our team on resolving it. If you have any questions, contact our support team (support@goldcast.io) for further assistance.
