Table of Contents
Introduction
To improve the reliability and scalability of our platform, Goldcast will be performing scheduled infrastructure maintenance for customers hosted in our EU environment.
Maintenance Window
Date: June 20, 2026
Start Time: 6:00 AM CEST
End Time: 4:00 PM CEST
Expected Duration: Up to 10 hours
What to Expect
During this maintenance window, customers hosted in the Goldcast EU environment may experience temporary interruptions when accessing Goldcast services.
This maintenance is being performed during a period when no customer events are currently scheduled in the EU environment.
This maintenance is being performed during a period when no customer events are currently scheduled in the EU environment.
Recommended Actions
We recommend that customers:
- Avoid making changes to events, registrations, or content during the maintenance window.
- Plan any event setup activities outside of the maintenance period.
- Wait until maintenance is complete before reporting access issues related to the EU environment.
After Maintenance
Once the migration is complete, all services will resume normal operation. No action will be required from customers.
If you continue to experience issues after the maintenance window has ended, please contact Goldcast Support.
If you continue to experience issues after the maintenance window has ended, please contact Goldcast Support.
Questions?
If you have any questions regarding this maintenance, please reach out to Goldcast Support.
Goldcast Pricing Plans
How do I contact Goldcast Support?
What types of events can I organize on Goldcast?
How long can a Goldcast event be?
What are single and multi-session events?
How many event attendees can Goldcast accommodate?
What types of organizations use Goldcast?
Which browsers are compatible with Goldcast?
Accessibility Features in Goldcast
Can I change the email of an existing user in Goldcast?
How To Add an Organizer to Your Account
Reset or Change Your Goldcast Password
How to Exit a Goldcast Event
Video Resolutions Supported in Goldcast Events
What is the Attendee Profile Page?
User Roles & Permissions in Studio
User Roles & Permissions in the Event Space
Goldcast Security & Privacy
Using the Goldcast Status Page
How to Log Into Goldcast
Custom Roles in Goldcast Studio
Understanding Custom Role Permissions
Scheduled Maintenance Notice – Goldcast EU Environment
How can I disable AI features in Goldcast Studio?
Password Expiry & Reset Help Guide