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Adding surveys to Goldcast events

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Overview

Surveys are an excellent way to gather feedback from attendees about the session, speakers, and overall experience. You can use this feedback to gain valuable insights and improve future events. 

In Goldcast, surveys are available at the session level. Event organizers and speakers can launch surveys during the session, and attendees respond directly from the events apps. After the event, you can download the responses using the Analytics tab in your Goldcast Studio. 

How to create a survey in Goldcast

Follow these steps to add a survey to your Goldcast session:

  1. Log in to Goldcast Studio with your credentials.
  2. Click the hamburger icon hamburger-menu-line-icon-free-vector.jpg on the top left, and select the Events tab to get a list of all your events.   
  3. From the Events list, choose your preferred event. 
  4. Navigate to the Program → Agenda section using the left navigation panel.                   
  5. Click on the session to which you want to add the survey to open the Edit Session Details tab. 
  6. Scroll down to the Post-Session Surveys section and click the down arrow next to it.             
  7. Click the Select a Survey dropdown. You can either:
    • Create a new survey (OR) 
    • Choose an existing survey that you’ve previously used. 
  8. Give a title to your survey (mandatory) and include a brief description (optional). 
  9. Start adding questions to your survey by clicking the down arrow next to the Untitled Question tab.                                                                                                                               
  10. Once you have typed the question, select your preferred Answer type using the dropdown menu. Goldcast supports the following answer types:
    • Multiple Choice
    • Single Choice
    • Star Rating (1 - 5)
    • Short Answer                                                                                                   
  11. If you have chosen the answer type as Single or Multiple Choice, include your answer options. You can re-order your answer choices by using the Up and Down arrows. 
  12. You can also mark a Question as Required. In this case, attendees must compulsorily answer this question while taking the survey. 
  13. Use the Delete icon to remove an incorrect question.   
  14. Use the drag-and-drop functionality to reorder your questions if required. 
  15. Click Save. 

Launching surveys 

During the session, organizers and speakers can launch the survey by navigating to the Surveys tab in the sidebar of their events app. In the Survey tab, you can perform the following actions: 

Preview 

Click the Preview button to view how the survey would look to attendees.                                   

Launch 

To launch a survey, click the Launch Survey button. Click Submit on the confirmation pop-up to open the survey to event attendees. 

Close

After launching the survey, you can close it by clicking the Close Survey button in the survey tab. Closing the survey removes it from the attendees’ engagement panel. Once an organizer or speaker closes the survey, attendees get 30 seconds to complete submitting their responses. 

Responding to surveys 

Once the organizer or speaker launches a survey, it becomes visible to attendees in the sidebar of the event space. Attendees can submit their responses during the session. Alternatively, attendees can minimize the survey using the Minimize button if they prefer to submit their responses later in the session. 

Attendee Mode Survey Experience.gif

Accessing survey responses

Survey responses are available in the Analytics tab. Follow these steps to access survey responses: 

  1. Log in to Goldcast Studio with your credentials.
  2. Click the hamburger icon on the top left, and select the Events tab to get a list of all your events.   
  3. From the Events list, choose your preferred event. 
  4. Navigate to the Analytics → Sessions section using the left navigation panel.         
  5. Scroll down to the Survey Details table for a detailed view of survey responses. 
  6. Use the filter icon to filter the table based on different parameters. 
  7. Use the download icon to export survey results into third-party apps.

FAQs

  1. What is the maximum number of questions that you can add to a survey? 

A survey can have a maximum of ten questions. 

  1. Can I include an event-level survey? 

No. Currently, Goldcast offers survey functionality for individual sessions. 

  1. What’s the difference between a poll and a survey? 
Surveys Polls
Surveys are a collection of questions with multiple question types (single choice, ratings, comments, etc.).  Polls contain a single question for attendees to respond to (single or multiple choice). 
To collect detailed attendee feedback about the session and overall experience.  To trigger attendee engagement during the session.
 
  1. When can I share the survey with attendees? 

You can share the survey anytime during the session - the choice is yours. 

  1. Is it mandatory for all attendees to respond to the survey? 

No. Attendees can minimize the survey if they don't want to respond. 

  1. Who can launch surveys in Goldcast? 

Both event organizers and speakers can launch surveys during the session. 

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