You can connect with our friendly and professional support team via:
Email 📧
Send an email to support@goldcast.io. Include as many details as possible about your issue.Â
Live Chat 💬
For a more immediate response, use the live chat feature available in the Studio.Â
Simply click the chat icon at the top right corner and then the Live Chat button to connect with a support representative instantly. Our support team is available from 9:00 pm ET Sunday to 9:00 pm ET Friday.Â
Â
Goldcast Pricing Plans
How do I contact Goldcast Support?
What types of events can I organize on Goldcast?
How long can a Goldcast event be?
What are single and multi-session events?
How many event attendees can Goldcast accommodate?
What types of organizations use Goldcast?
Which browsers are compatible with Goldcast?
Accessibility Features in Goldcast
Can I change the email of an existing user in Goldcast?
How To Add an Organizer to Your Account
Reset or Change Your Goldcast Password
How to Exit a Goldcast Event
Resolution of Video Streams in Goldcast
What is the Attendee Profile Page?
User Roles & Permissions in Studio
User Roles & Permissions in the Event Space
Goldcast Security & Privacy
Using the Goldcast Status Page
How to Log Into Goldcast
