Plan Availability	Starter	Pro	Premium	Enterprise

For customers with contracts starting March 2024 or later, feature availability is based on your pricing tier. If interested, contact your CSM or our Sales Team to discuss pricing options. 

Overview

Booths on the Goldcast platform can be used in a few different ways: 

• Sponsor booths highlight your event sponsors and enable them to share content and have live conversations with event attendees, similar to a conference expo table.
• Share video or other content you'd like attendees to access on-demand. For more information, read our guide on using booths to share on-demand content. 
• Promote content from your company about recent product launches, offerings, and more.
• Highlight community organizations by giving them a way to showcase their resources and a place to network.

Booth Assets

You'll need these assets to customize your booth:

For detailed specifications, refer to our Guide on Image and Video Specifications. 

Setting up booths

You can set up booths for your event or invite vendors/sponsors to do it themselves. To invite others to do so, check out this section of the document below. 

Creating a Booth

1. Log in to Goldcast Studio and open your event.
2. Once on the event dashboard, click Program → Booths on the left sidebar. 
3. Click the New Booth button on the right.
   
    
4. Enter a name for your booth (required).
5. Under Cover Media, select Image if you’d like to have only an image, or select Video + Image if you want to include both. These assets will appear at the top of the booth when people enter.
   • Click Upload Image, select a file from your computer, click Open, and then click Upload (optional).
   • Click Add Video. This opens the Goldcast Video Library. You can use it to select a video you’ve previously used or upload a new one by clicking + Upload Video. (optional).
6. Click Create.

Second booth tab

You have the option to create a second booth tab in your event. This may be useful if you want to separate your booths into two groups - for example, sponsor booths and company content. 

To add a second booth tab: 

1. Click the +Add Booth Tab button.

2. Click the New Booth button in the second booth tab section. 

3. To move a previously created booth to the second booth tab, open it by clicking on it, then click Secondary in the Booth Tab settings section and click Save.

Editing a Booth 

To edit a booth: 

1. Click on the booth in the booth list.
2. If you have more than one booth tab in this event, select the Primary or Secondary booth tab.
3. Change the booth name if required. 
4. Add a booth description (Optional). 
5. Upload a Cover Image + Video as needed (Optional). 
6. Upload a logo that will appear on your booth (great for sponsor’s logos promotion). 

Enable a custom CTA 

This allows attendees to request additional information or follow up with the booth sponsor

1. Log in to Goldcast Studio and open your event.
2. Once on the event dashboard, click Program → Booths on the left sidebar. 
3. Select the booth you wish to edit. 
4. In the Edit Booth popup, turn the Booth CTA toggle on.
   
    
5. Add a button text, confirmation title, and confirmation message.
6. Click Save to complete the action.
   
    

Booth Rooms

You can add rooms inside booths, which allow a booth representative to connect on video with event attendees. 

To add rooms: 

1. Log in to Goldcast Studio and open your event.
2. Once on the event dashboard, click Program → Booths on the left sidebar. 
3. Select the booth to which you want to add rooms. 
4. Click the arrow next to Rooms to open the section.
5. Click +Add Room.
   
6. Enter a room name, capacity (up to 50), cover image, and tags (optional).
7. Click Save.

If you want to access booth room recordings, contact our support team, and we can retrieve them for you. 

Resources

Upload supplemental materials for booth visitors to download or save. These can be URLs or files. 

To add a resource: 

1. Log in to Goldcast Studio and open your event.
2. Once on the event dashboard, click Program → Booths on the left sidebar. 
3. Select the booth to which you want to add resources. 
4. Open the Docs section by clicking the arrow on the right side.
   
    
5. To upload a document, click +Add File, select your file, give the document a name, and click Save.
6. To add a URL, click + Add URL, and enter the name and the link. Make sure to include the complete URL, starting with https://www.
7. Click Save.
   
    
8. To remove a resource, click on the resource in the list, click Delete Link, and Save. 
   

Reorder booths

To reorder the way the booths show up in the event, click the ellipsis icon on the right side of the booth and drag and drop it into the order you prefer. 

Manage booth tab settings

1. Log in to Goldcast Studio and open your event.
2. Once on the event dashboard, click Program → Booths on the left sidebar. 
3. Click the Settings button. 
   
    
4. Turn off the Show Booth toggle to hide this booth tab from your event. 
5. You can rename your Booth tab (for example, “Expo” or “Sponsors”) and add a description.
6. Enable booth chat to have a separate chat thread inside each booth.
7. Enable or disable booth rooms—You can hide or show booth rooms at any time during the event. This can be helpful if booths are not being manned at certain times of the event and you’d like to hide them.
8. Turn on the Tiers toggle to organize your booths into different tiers. 
9. Click Save.

Booth Tiers

You have the option to display booths in up to three tiers. This can be helpful if you have different sponsor levels. Booths in the first tier will appear the largest, booths in the second tier will appear slightly smaller, and booths in the third tier will appear the smallest. 

If there is a tier with no booths in it, that tier will not appear inside your event. 

To enable booth tiers

1. Once on the event dashboard, click Program → Booths on the left sidebar. 
2. Click the Settings button.                                 
3. Turn on the booth tiers toggle.
4. Rename your tiers by clicking on the name. 
5. Click Save in the upper right corner of the screen.
   
    

To add a booth to a tier

1. Click on the booth name to open it.
2. Select the tier from the Tiers dropdown.
3. Click Save in the upper right corner of the screen.

Invite a sponsor/vendor to set up a booth

You can invite representatives from sponsor or vendor companies to set up their booths on their own. 

1. First, you must create a booth by clicking the New Booth button.
2. Add a booth name, select Image or Video and Image as the cover media, and click Create.
3. Click on the booth to edit.
4. At the top of the window, click the icon to copy the sponsor link. 
   
   
   

   Heads up! This option isn't available for test events.

    
5. Send the link to the person you'd like to set up the booth. 
   • They will register to edit the booth and be registered for the event at the same time. 
   • You may also wish to share these instructions on setting up a booth with them.
   • You may share the link with multiple people from the same organization, but please note that only the most recent booth changes will be saved.