Event and Room Recordings

Event Recordings

For every event you create on Goldcast, all sessions will be recorded by default. 

Events marked as Test Events will not be recorded. To turn off Test Event:

1. Log in to Goldcast Studio with your credentials.
2. Click the hamburger icon on the top left, and select the Events tab to get a list of all your events.
3. From the Events list, click the event you want to edit.
4. Click the Edit Event button on the right side of the screen and scroll down to turn off the Test Event toggle.

TIPS for live sessions: Your session recording will begin 15 seconds before your session start time, if there are speakers or content shared on stage. If there is nothing shared on stage, your recording will begin at the session start time. 

Encourage your speakers to wait to begin speaking 1-3 seconds after joining the stage. 

At the end of your session, ask that your speakers leave the stage (or remove them from the stage yourself), and be sure to remove published items from the stage and stop any videos. This will ensure there won't be extra time in your event recording. If any content or speakers are on stage, the recording will continue to capture up to 30 minutes extra, past your session end time. 

TIPS for Prerecorded or RTMP sessions: The recordings will stop as per the session end time. If you need to extend the RTMP session, extend the session end time & then the recording will contain the extended portion of the session.

If you need to record an individual session that is longer than 8 hours, please reach out to support@goldcast.io.

Room Recordings 

To record rooms within your event:

1. Log in to Goldcast Studio with your credentials.
2. Click the hamburger icon on the top left, and select the Events tab to get a list of all your events.
3. From the Events list, click the event you want to edit.
4. Navigate to Program > Rooms using the menu on the left of the screen.
5. Click the Settings button. The Room Settings window appears.
6. Enable/disable the Record rooms toggle, to capture a recording for each of your rooms.

Download Your Event Recordings

After your session has ended, the recording will be processed before it will be available for download. It may take up to the session length time to finish processing. 

For example, if your session was one hour long, it may take up to one hour for your session recording to process and be available in the Recordings section of your event.

Session recordings will each become available once they are done processing - you do not need to wait for the event to end. 

To download the recordings:

1. Log in to Goldcast Studio with your credentials.
2. Click the hamburger icon on the top left, and select the Events tab to get a list of all your events.
3. From the Events List, open your preferred event.
4. Click Recordings on the left panel.                                                                       
5. A list of recordings will be displayed on the Recordings page, based on the session date and time, in chronological order.
6. Click the recording you want to download. A window appears that allows you to download the recording in mp4 format.
7. If captions were enabled, you can also download a transcript of your session.

To access Room recordings: please contact the Goldcast support team at support@goldcast.io.