Table of Contents
| Plan Availability | Starter | Pro | Premium | Enterprise |
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For customers with contracts starting March 2024 or later, feature availability is based on your pricing tier. If interested, contact your CSM or our Sales Team to discuss pricing options.
Planning and hosting an event involves collaboration from multiple team members. In Goldcast Studio, you can now assign different access levels to users based on their roles and contributions throughout the event cycle. In this guide, we provide a detailed breakdown of the various user roles in Goldcast Studio, along with the permissions and access levels associated with each role.
Roles in Studio
Role |
Description |
|---|---|
Organization Admin |
Has access to everything in Goldcast Studio. |
|
Team Admin*
*Available only if teams exist for your Goldcast organization. |
Access to everything inside a team, including creating events, downloading data, assigning team members, etc. |
Event Admin |
Access to create/edit/delete all aspects and pages of an event. No access to organization-level settings for the event, like integrations. |
Integrations Editor |
Access to organization-level integration settings, event-level integrations, and event forms. |
Brand Manager |
Access to organization-level templates and event-level branding settings, such as look & feel, email templates, etc. |
Event Editor |
Can edit event details, but not integrations or branding settings. Cannot delete the event. |
Content Lab Contributor |
Can access/edit/download only Content Lab assets. **Have access to all event content across all Teams in Content Lab. |
Heads up! If you have teams enabled, by default the roles:
- Organization Admin, Integrations Editor, Brand Editor, and Content Lab Editor are part of all teams.
- Team Admin, Event Admin, and Event Editor must be assigned to one or more teams.
Permissions
Here’s a quick overview of the different permissions and access levels of each Studio role:
How to assign roles in Studio
For new users
- Log into Goldcast Studio and click Settings in the left sidebar.
- Navigate to the Users tab and click the + New User button.
- Enter the First Name, Last Name, Email, and Title.
- Confirm if the Seat Type is set as Platform.
- Use the Role dropdown to select the desired role for the user.
- If applicable, select the Team(s) to which you want to assign the user.
- Click Add.
For existing users
To change or assign a role for existing users:
- Log into Goldcast Studio and click Settings in the left sidebar.
- Navigate to the Users tab and use the search icon to find a specific user.
- Click the Edit button next to the user’s name.
- Confirm if the Seat Type is set to Platform.
- Use the Role dropdown to select the desired user role.
- Click the tick mark to save the changes.
FAQs
1. Are roles and permissions available in all pricing plans?
Roles are available for Pro, Premium, and Enterprise plans. It can’t be added as an add-on to the Starter plan.
2. Can a user have different roles in different Goldcast organizations?
No. Currently, one user email can only be associated with one Goldcast organization. Use the sub-addressing email trick if you want the user to be a part of different Goldcast organizations.
3. What’s the cost for each role?
The cost for all roles (except Content Lab Contributor) is the same and is set according to your pricing plan. Also, irrespective of the role, each user you add to your Goldcast organization will count towards one admin seat.
4. Can I change users from one role to another?
Yes. Follow the steps listed above.
5. Can I assign multiple roles to one user?
Currently, No. If you want a user to be able to perform multiple activities in Goldcast Studio, your best choice is to make them an organization admin, so they have access to all features and settings in Studio.
