Heads up! This feature is currently in closed beta. To request access or share feedback, please contact your Customer Success Manager (CSM).
The Pause Recordings feature allows event producers to temporarily pause and resume the recording of a live Goldcast event. The feature is useful for customers who are restricted from recording specific segments, such as Q&A sessions, due to legal or compliance restrictions.
Feature Summary
- Recording starts automatically when the session goes live.
- Session producers can pause and resume recordings at any time during the live event by clicking the Pause or Resume button at the bottom of the screen.
- Recording stops automatically when the session ends.
- Live broadcast continues even if the recording is paused — the audience will always be able to see speakers and content on stage.
- Paused segments are not saved or accessible later — they are excluded from the final downloadable recording.
- Test events cannot be recorded.
How It Works
1. Starting the Session
When the session hasn’t gone live yet:
- The Record button at the bottom of the screen is disabled (grayed out).
- The top right corner of the screen notes that the session is Not Recording.
2. Going Live (Recording Starts Automatically)
As soon as the session starts:
- The recording starts automatically.
- Status in the top right corner of the stage changes to REC with a red icon.
- The Pause button at the bottom of the screen is now enabled (red).
3. Pausing the Recording
To pause recording during a live session:
- Click the Pause button in the bottom toolbar.
- The button label changes to Resume.
- A notification will display at the top of the stage: Session recording has been paused
- The top-left status reads REC PAUSED.
Warning! When a recording is paused, Captions and Lite Mode are disabled.
Heads up! Only event producers can pause a recording.
4. Resuming the Recording
To continue recording:
- Click the Resume button at the bottom of the screen.
- The button label changes back to Pause.
- The status indicator at the top right of the stage returns to REC mode.
Heads up! Only event producers can resume a recording.
What Happens in the Final Recording?
- Final recordings exclude all paused segments — paused segments are not saved or accessible later.
- You will be able to edit your recording and view auto-generated clips in Content Lab, but paused segments are omitted.
Important! Please note that the Speaker Grid and Active Speaker Mode are not available for paused recordings in Content Lab.
