How to Fix “Not Logged In” Error

Enable third-party cookies to access Goldcast Reports and Analytics.

Sometimes, while accessing the Reports and Analytics tabs in Goldcast Studio, you might come across this error:

This error is due to cookie settings on your browser. Follow these steps to resolve it:

  • Click the three vertical dots icon on the top-right of your browser, and locate and click Settings. 
  • In the Settings window, click Privacy & Security on the left tab. 
  • Select Third-party cookies, and choose Allow third-party cookies. 

Refresh your tab, and you'll now be able to view the data in the Reports and Analytics tabs. 

If you still have issues, contact Goldcast Support (support@goldcast.io) for further assistance. 

third-party cookies reports analytics

Related Articles

  1. How do I contact Goldcast Support?
  2. Configuring Your Network, VPN, and Firewall Settings
Goldacst

Stay In Touch

Use Cases

Webinar PlatformVirtual Summit SoftwareHybrid EventsField EventsDemand Gen

Platform

CompareContent LabVideo ProductionPage BuilderTranslation and CaptioningRegistration and Attendee ManagementEngagement ToolsBrandingCustom DomainsBooths and RoomsAnalytics and DashboardsIntegrations

Resources

Goldcast ROI CalculatorChoosing a Virtual Event PlatformEvent Marketing 3.0 PlaybookEvent Branding EbookWebinar Benchmark ReportSales Followup EbookEvent Marketing Salary ReportVirtual Events Content EbookBlogCustomersCustomer Success

Company

Why GoldcastAboutEventsContact UsCareersGet Demo

Community

Event Marketers LiveEvent Marketers ClubDonuts & Demands

Trust

Help CenterStatusPrivacy PolicyTerms of ServiceContent LabSecuritySOC2 ReportSitemap

© 2024 Copyright Goldcast, Inc. All rights reserved.

marketing@goldcast.io

Knowledge Base Software powered by Helpjuice

Expand