Plan Availability	Starter	Pro	Premium	Enterprise

For customers with contracts starting March 2024 or later, feature availability is based on your pricing tier. If interested, contact your CSM or our Sales Team to discuss pricing options. 

At Goldcast, we track and compile 20+ distinct activity triggers to help track attendee engagement in your events and webinars. The event engagement data is compiled in our powerful Engagement Analytics dashboard, enabling you to understand how your audience interacts during your events and webinars. Use the metrics and data collected in this dashboard to identify which sessions resonate most with your audience and for post-event follow-up. 

How to view engagement analytics

For Events

1. Log into Goldcast Studio, and click the Events tab to get a list of all your events. 
2. From the Events list, click the event for which you want to view the engagement data. 
3. Once on the event dashboard, navigate to Analytics → Engagement using the left sidepanel. 

This opens the Engagement Analytics dashboard. 

 

 

For Webinars

1. Log into Goldcast Studio, and click the Events tab to get a list of all your events. 
2. From the Events list, click the webinar for which you want to view the engagement data. 
3. Once on the webinar dashboard, click the Analytics tab on the top. 
4. Next, click the Engagement sub-tab. 

This opens the Engagement Analytics dashboard. 

 

 

KPIs

Event KPIs are displayed at the top of the dashboard, which includes information on:

• Event CTA Clicks: Tracks the number of times attendees clicked the CTA button in the event. 
• Total Resource Clicks: Tracks the number of times attendees clicked on the resources you shared in the event. 
• Total Polls Submitted: Track audience participation in polls. Denotes the total number of times attendees submitted poll responses. 
• Total Questions Asked: Gives the number of questions attendees asked via the Q&A tab in the event. 
• Resource Click Distribution: Gives a detailed breakdown of the number of times attendees clicked each on each resource as a pie chart. Shows the percentage distribution across the different resources. 

Tabular Data

The Engagement Analytics dashboard also provides detailed information on the different types of attendee engagement activities in multiple tables. 

Goldcast provides the following data for each type of engagement:

1. Event Call-to-Action Clicks: Email, First name, Last Name, Company and Title
2. Userwise Poll Submission: Email, Session name, Poll Questions, and Poll Response
3. Resource Click Data: Email, Name, and Link
4. Q&As: Email, Title, Question, Is Answered?, and Typed Answer if Any, Assigned To, Activity Timestamp
5. Chat Messages: Email, Chat Message, and Sent At (Timestamp)